Prompt Title: Delayed DHL Delivery.

Subject: Investigation Inquiry: Package Status Unchanged for Two Weeks - [Your Tracking Number]

Dear DHL Customer Support,

I hope this email finds you well. I am writing to request your assistance with an ongoing issue concerning the delivery of my package, which has not shown any progress in the past two weeks. The tracking number for the package is [Your Tracking Number].

The package was initially shipped on [Date of Shipment], and according to the tracking information available on your website, its last recorded update occurred on [Date of Last Update]. Since then, there have been no further updates or changes to its status. This has left me concerned about the package's current location and the estimated delivery date.

I kindly request that you initiate an investigation into this matter, and provide me with the following information:

1. The current location of my package and the reason for the delay in its transit.
2. An updated estimated delivery date, taking into account the present situation.
3. Any actions or measures being taken to expedite the delivery process, if possible.
4. Any additional information that might help me understand the reasons behind this unusual delay.

Your prompt attention to this matter would be greatly appreciated, as the contents of the package are of significant importance to me. I understand that unforeseen circumstances can occur, but I hope that DHL will take the necessary steps to resolve this issue as soon as possible.

If you require any further information or documentation from my end, please do not hesitate to reach out. I can be contacted at [Your Email Address] or [Your Phone Number]. I look forward to your response and a swift resolution to this matter.

Thank you for your attention and support.

Sincerely,

[Your Full Name] [Your Address] [City, State, Zip Code] [Your Email Address] [Your Phone Number]