Prompt Title: Tier 2 Customer Service.

As an AI language model, I cannot evaluate your personal traits, but I can suggest some general values and skills that are typically valuable for customer service positions:

1. Strong communication skills: Tier 2 customer service representatives need to be able to communicate clearly and effectively with customers, both in writing and verbally.

2. Technical expertise: In a cellular network customer service role, having knowledge of technical aspects of the network and devices, as well as troubleshooting skills is valuable.

3. Problem-solving skills: Tier 2 customer service representatives often work with more complex issues and problems than Tier 1 representatives. The ability to quickly identify and solve problems is important in this role.

4. Attention to detail: It is essential to pay close attention to details, especially when resolving complex technical issues, to ensure the correct resolution is found.

5. Customer-focused mindset: Being customer-oriented is critical in customer service, particularly in Tier 2 roles, where the customers are already frustrated or facing issues. Having the ability to empathize and understand customer needs and expectations is a valuable asset.

6. Flexibility and adaptability: Cellular networks can change rapidly, and new technology or issues may arise. A Tier 2 representative should be able to adjust to the changing environment and provide effective solutions quickly.

7. Team player: The Tier 2 customer service team works closely with other teams, and the ability to work collaboratively and supportively is vital to ensure successful customer issue resolution.