Prompt Title: xerago chatbot brd

Sure, here is the Software Requirement Document for the Xerago chatbot:

1. Introduction The purpose of this document is to define the requirements for the development of a chatbot for Xerago's website. The chatbot will be designed to provide an interactive way for website visitors to access information about the company, its services, and to receive assistance with common queries.

2. Functional Requirements 2.1. User Interface The chatbot will be integrated into Xerago's website and will be accessible through a widget located on the homepage. Users will be able to initiate conversations with the chatbot by clicking on the widget.

2.2. Chatbot Features The chatbot will be equipped with the following features:

• Ability to answer common queries related to Xerago's services, including marketing automation, customer experience management, and digital analytics.
• Ability to provide information about the company, its history, and its mission statement.
• Ability to provide contact information for Xerago's sales and support teams.
• Ability to collect user information, such as name, email address, and phone number.
• Ability to provide assistance with website navigation and accessing resources, such as case studies and whitepapers.

2.3. Natural Language Processing The chatbot will use Natural Language Processing (NLP) to understand and respond to user queries in a conversational manner. The NLP algorithms will be trained using a combination of pre-built models and custom data sets to ensure accuracy and relevance of responses.

3. Non-Functional Requirements 3.1. Performance The chatbot should be able to handle a large number of concurrent users and provide responses within a few seconds. The system should also be scalable to accommodate future growth in user traffic.

3.2. Security The chatbot will be designed to ensure data privacy and confidentiality. User data will be encrypted and stored securely, and access to sensitive data will be restricted to authorized personnel only.

3.3. Integration The chatbot should be integrated seamlessly with Xerago's existing website architecture and content management system. It should also be compatible with commonly used web browsers and mobile devices.

4. Technical Requirements 4.1. Programming Language and Framework The chatbot will be developed using Python programming language and the ChatterBot framework.

4.2. Database The chatbot will utilize a database to store and retrieve user information and conversation history. The recommended database for this project is SQLite.

4.3. Hosting Environment The chatbot will be hosted on a cloud-based platform, such as Amazon Web Services (AWS) or Google Cloud Platform (GCP).

5. Constraints 5.1. Budget The project budget is limited and should not exceed $10,000.

5.2. Timeline The project timeline is limited to 6 months from the start of development to final deployment.

6. Conclusion The Xerago chatbot will provide a valuable resource for website visitors by offering an interactive way to access information about the company and its services. By leveraging NLP and a conversational interface, the chatbot will provide a user-friendly experience that enhances engagement and increases customer satisfaction.