Prompt Detail:
Amil Lewis 347-634-2506 | [email protected] | 4357 Union Street, Apt 1F, Flushing, New York
Summary Dedicated professional with a strong background in customer service, communication, and clerical support. Skilled at interacting with clients, managing front office tasks, and providing exceptional service in fast-paced environments. Adaptable and detail-oriented, committed to ensuring a positive customer experience.
Experience
Solid Solution Holdings LLC | New York Clerical Assistant (Transferable Skills) | 02/2021 - 12/2021
- Interacted with customers by phone, email, or in-person, providing information and addressing their needs.
- Offered clerical support, including composing sensitive, confidential reports and documentation.
- Managed inquiries from callers seeking information and provided timely responses.
- Greeted and welcomed guests, ensuring a positive experience for all visitors.
- Performed various receptionist duties, such as filing, photocopying, transcribing, and faxing.
Verizon Customer Service Representative (Transferable Skills) | 2019 - Present
- Gained experience in customer service and communication through various roles.
- Demonstrated strong communication and presentation skills, effectively promoting products and services.
- Maintained relationships with customers, addressing inquiries, and providing tailored solutions.
- Developed strong business acumen, understanding market trends and competition within assigned regions.
Maxsip Telecom | Woodmere, New York Product Assembler | 09/2022 - 11/2022
- Set up and prepared products for shipping while maintaining a clean and safe work environment.
- Scanned products into the company database and ensured their proper packaging.
- Adhered to company policies, procedures, and safety standards to maintain office and equipment cleanliness.
Vector Marketing | Whitestone, New York Sales Representative | 12/2019 - 02/2020
- Presented Cutco products for sale through preset appointments, effectively showcasing the product line.
- Filled and submitted customer orders, while identifying potential customers through personal referrals and lead generation.
White Castle | Bayside, New York Team Member | 07/2019 - 12/2019
- Handled day-to-day tasks such as organizing shifts, cash handling, inventory management, and customer service.
- Operated cash register and drive-thru, prepared orders, and maintained sanitation.
Skills
- Customer service
- Receptionist duties
- Microsoft Office proficiency
- Professional attitude and appearance
- Time management
- Relationship building
- Business acumen
- Inventory management
- Adaptability
Education Robert F. Kennedy Community High School | Kew Gardens, New York