Prompt Title: Remote Property Maintenance Coordinator

Rewrite a resume , for the following job description, use my resume for reference This is a fully remote role working from home for our client, a well- established and growing Property Management and Maintenance Company based in London. The successful applicant will work as part of a team managing the required maintenance obligations for their 600-managed properties. The Role The Assistant Maintenance Coordinator will be someone who will arrange and manage maintenance works obligations of our buildings from scheduling on our software, speaking to Contractors on site, arranging building access, monitoring and updating job reports, invoicing, and business development to grow the contracts portfolio. Duties - Efficiently schedule works for completion using our coordination software to maximize revenue and minimize travel times and business costs. - Invoice and report on successful property visits while undertaking the required actions for visits requiring further works or customer interaction. - Exhibit excellent customer service skills with all internal and external stakeholders. - Research and analyse the property portfolio and engage in business development to maximise revenue within the commercial field in which you operate. Skills & Experience We are looking for individuals with the following skills and experience: - Previous job Contractor coordination experience would be preferred but not essential. An energetic and hardworking persona is more important though. - Understanding of Health & Safety building maintenance and legislation would be a plus but not essential. - Professional customer service skills. - An analytical mindset is required to complete all required obligations within appropriate timeframes. - Multitasking skills are required to balance numerous different projects at the same time at different stages of completion. - High standard of communication skills, both written and oral. - High attention to detail. - Ability to build strong working relationships. - Ability to work to deadlines and under pressure. - Problem-solving. - Previous Business Development experience will be advantageous. Professional Summary Skills Experience Focused Resolution Specialist professional with success and delivered unbiased perspective to solve disputes. Accomplished in collecting supporting information, drafting and reporting comprehensive documentation and leading agreements to resolve complex problems. Driven to strictly follow applicable laws and ethical procedures for all cases. ● Strong verbal and written communication skills ● Excellent problem-solving and decision-making abilities ● Ability to work independently and in a team environment ● Strong customer service skills ● Ability to manage multiple tasks simultaneously ● Proficient in using computer applications, including MS Office and CRM software ● Attention to detail and ability to maintain accurate records Resolution Specialist|Amazon Development Services Cape Town - June 2017 - April 2022 ● Resolve customer inquiries and complaints through phone, email, and chat channels ● Investigate and analyze customer issues to identify root causes and develop effective solutions ● Communicate solutions to customers in a clear, concise, and professional manner ● Ensure customer satisfaction by providing timely and effective resolution ● Collaborate with cross-functional teams to resolve complex issues ● Follow established policies and procedures to ensure compliance and quality standards are met Education Awards ● Continuously improve processes and procedures to enhance the customer experience ● Ability to manage multiple tasks simultaneously Hotel Night Auditor|Cape Grace Hotel Cape Town - December 2009 - August 2014 ● Supporting and coaching junior fellow workers to ensure they deliver fulfill their allocated duties ● Manages staff schedules as well as time and attendance registers ● Promote good team work to ensure a consistently high standard of service is ● delivered and maintained ● Follow up on customer queries and complaints ensuring they are dealt with timely and efficiently ● Monitor and assess the performance of Night staff ● Ongoing monitoring of service standards Cape Peninsula University of Technology Bachelors in Hospitality Management April 2012